Effective Date: Jan 2026

At The Kings Necture Coffee, we are committed to delivering your order quickly, safely, and efficiently. Please review our Shipping Policy to understand how we process, ship, and deliver your purchases.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high order volume, promotions, or holidays, processing times may be slightly extended.

2. Shipping Methods

We partner with trusted shipping carriers to ensure reliable delivery of your orders.

Available shipping methods and estimated delivery times will be displayed during checkout based on your shipping destination.

3. Estimated Delivery Time

Estimated delivery times begin after your order has been processed.

Typical delivery times are:

• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): 1–3 business days

Delivery times are estimates only and are not guaranteed.

4. Shipping Rates

Shipping charges are calculated during checkout based on:

• Delivery destination
• Package weight
• Shipping method selected
• Applicable carrier rates

Any available free shipping promotions will be clearly displayed on our website.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 24 hours to become active after the carrier receives your package.

6. Shipping Destinations

We currently ship to locations where our products are legally permitted to be sold.

If shipping to your location is unavailable, you will be notified during the checkout process.

7. Delayed Deliveries

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

• Severe weather conditions
• Carrier delays
• High shipping volumes
• Customs inspections
• Incorrect shipping information
• Natural disasters or other unforeseen events

We appreciate your patience should any unexpected delays occur.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, shipping delays, additional charges, or returned packages may occur.

If you notice an error in your shipping address, please contact us immediately. We cannot guarantee changes once an order has entered processing or has been shipped.

9. Lost or Stolen Packages

Once a shipment has been marked as delivered by the shipping carrier, The Kings Necture Coffee is not responsible for lost or stolen packages.

If you believe your package has been lost, we recommend:

• Checking around your delivery location.
• Confirming with household members or neighbors.
• Contacting the shipping carrier directly.
• Reaching out to our customer support team for additional assistance.

10. Damaged Shipments

If your package arrives damaged, please contact us within 7 days of delivery.

Include:

• Your order number
• Clear photographs of the damaged product
• Photos of the shipping box and packaging
• A brief description of the damage

After reviewing your claim, we will determine the appropriate resolution, which may include a replacement, store credit, or refund.

11. International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by their local authorities.

Delivery times for international orders may vary depending on customs clearance and local postal services.

12. Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us.

The Kings Necture Coffee

Email: info@thekingsnecturecoffee.com

Website: https://thekingsnecturecoffee.com